Welcome to Otaku Shrine. By accessing this website (https://otakushrine.in), you agree to be bound by these Terms and Conditions and enter into a legally binding agreement between you  and us. Please read these Terms carefully. If you do not agree, please do not use our platform.

We reserve the right to modify these Terms at any time. Continued use of the website after changes means you accept the new Terms. Please review them regularly.

1. Eligibility

By using Otaku Shrine, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

2. Definitions

Platform: The website (https://otakushrine.in) where we list our anime-themed merchandise.

Products: Items such as anime figures, swords, collectibles, and accessories available for purchase.

User: Any person who accesses the Platform to browse or purchase Products.

Transaction: Any purchase made through our platform using valid payment methods.

Payment Instruments: UPI, credit/debit cards, net banking, or other payment methods accepted by our gateway.

3. Merchant Rights

We may collect and store your personal and transactional data to fulfill your orders and improve service. We may also contact you about your order or to offer promotions.

4. User Responsibilities

You agree to provide accurate, up-to-date information including your name, delivery address, and payment details. Misuse of the platform or providing false information may result in order cancellation.

5. Prohibited Activities

You agree not to:

Use the website for fraudulent or harmful activities.

Copy or extract data without permission.

Upload viruses or attempt to hack the website.

Harass our staff or other users.

Misuse or reverse engineer the site features.

6. Limitation of Liability

Otaku Shrine is not responsible for losses resulting from payment failures, website downtime, or unauthorized use of your account. In case of defective products, your only remedy is to request a refund or replacement under our refund policy.

7. Reviews and Feedback

You may leave reviews if you’ve had firsthand experience with a product. We reserve the right to remove reviews that are offensive, fake, or violate our terms.

8. Governing Law

These Terms are governed by Indian law. Disputes will be subject to the jurisdiction of courts in [Your City], India. Arbitration will be conducted as per the Arbitration and Conciliation Act, 1996, with proceedings held in English.

9. Grievance Redressal

For any complaints related to transactions, defective items, or service issues, please contact us at:

📧 Email: otakushrine.1023@gmail.com
📞 Phone: 8882828054

10. Disclaimer

All purchases are made at your own discretion. Otaku Shrine is not liable for delays or failures beyond our control. Our website content is for general information purposes only.

Thank you for shopping with Otaku Shrine!